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Archive for the ‘Support’ Category


Badware problems

Sunday, August 22nd, 2010

Hello ripplers,

We’ve discovered this morning that unfortunately the Ripple site was compromised by malware.
Some of you who are using Chrome as your browser will have seen “This site could harm your browser” type messages. We’re incredibly unhappy about this and we are very concerned that some users could be avoiding the site as a result.

WHAT WE’RE DOING: The malware has been removed and we are now working to remove the malware warnings via Google, although they haven’t responded to our initial request, and it can take up to 24 hrs. We hope to have this resolved as quickly as possible and Ripple to return to normal operations.

We are also moving hosts as a precaution as we have had some concerns about recent security incidents and advisories.

Please keep an eye on the blog for details and hopefully this will be resolved shortly.

UPDATE 27/08/2010: We’re happy to say that the badware problem has been completely nuked and hopefully will never return. We’ve moved hosts, locked down unnecessary services, changed passwords and beefed up security in general.

Sorry for the stress folks – everything back to normal – happy rippling!

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Brazilian Ripple…

Friday, July 23rd, 2010

Auire! (I believe that’s how they say hello in Brazil)

A quick shout out to Felipe Soares from Brazil, who is supporting Ripple through his insurance brokerage http://www.segurosud.com.br/qs_rs.html

Keep Rippling!

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Who Gives A Crap(TM) – No. 2′s coming No. 1!

Tuesday, February 16th, 2010

Ripplers,

A big thank you to all those who have supported “Who Gives A Crap” – the concept by two of the Ripple founders for non-profit toilet paper that supports water sanitation projects in the developing world!

Your support has put Who Gives A Crap in 1st place in the Unreasonable Institute’s search for the 25 best social enterprise ideas! If we win we get to go to the Unreasonable Institute in the USA for 10 weeks to develop the idea and make it happen!

Pledge your support here if you think toilet paper can change the world – or just like to see the Ripple guys with their pants down…

mxarticle

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Who Gives A Crap(TM) – Support a new non-profit we’re working on

Monday, January 25th, 2010

Hey Ripplers,

Two of us ripple guys, Simon (the guy with the beard), and Jehan (the short guy) are Top 40 finalists in a global social entrepreneur pitching competition – check out the concept:

It has certainly got a ripple flavour, so we’d love you to pledge your support here: http://www.unreasonablefinalists.org/index.php?action=about_pro&proId=181

Posted in Random, Support | 1 Comment »

Fatty Bumbum is heaps of fun fun

Thursday, October 15th, 2009

A big thanks to the team over at Hanazuki who have made a crazy game Fatty Bumbum, and kindly linked to ripple at the top of the page!

Play Fatty Bumbum

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Aaaaaaaand……. we’re back.

Wednesday, May 6th, 2009

OK, so basically the Media Temple storage cluster went down and completely nuked about 15,000 sites and took Ripple offline for over 2 days.

We’ve been getting constant updates from MT and it kept *looking* like it was coming back online….just…not….there…yet captain. So thank you for your patience and we are looking at ways to avoid this in future without costing an arm and a leg.

Thanks, and keep on rippling!

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Search Issues

Thursday, February 12th, 2009

Hi Ripplers,

As you may have noticed, we’re having some issues with search at the moment (yes…it’s broken!!!) and it appears some code may have changed in the Google API. Our team of trained monkeys is working frantically to fix the problem.

This has come at a bad time as it is last thing on Friday here and we’re really under the pump. If you can bear with us hopefully search will be back up and running shortly.

Thanks and keep rippling.

UPDATE 15/02/2009: We’ve got some word from a Google employee that they have identified the problem and are working on it. Hopefully this will be resolved quickly. Stay tuned and keep an eye on the blog for more updates.

UPDATE 16/02/2009: All fixed! Thanks for your patience.

Posted in News, Search, Support | 1 Comment »